Lovely Teddy Dog Earrings
Lovely Teddy Dog Earrings
All items are subject to a handling period before they are dispatched:
After an order has been placed, it is promptly sent to our fulfillment center where we will ship your item(s) within 3-8 business days.
After handling, we offer free shipping on all orders.
Location *Estimated Shipping Time
United States 7-25 Business days
Canada 10-30 Business days
Australia, New Zealand 10-30 Business days
Europe 10-35 Business days
Brazil, Argentina, Russia: 25 - 50 business days
All Others 15-45 Business days
*This doesn’t include our 3-8 days processing time.
If you have not received your order within the time frame listed above, then please allow at least 2-3 more days prior to contacting us to check on the status of your shipping.
We will notify you with a tracking number by email when your items have been shipped. It can take a few days following order shipment before the Tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 8 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
CUSTOM DUTIES, TAX AND CHARGES
Custom Duties, Tax and charges are not included in our base price. This is a customer’s responsibility as each country has different Custom Duties and Laws of Taxation.
Contact Email: firstname.lastname@example.org
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Please note: Some items can't be exchanged or returned unless items came damaged or broken.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. And you should pay the additional shipping fees incurred.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Print on demand items unless items came damaged or broken.
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should contact us
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.